According to ABC news,American Airlines passengers captured cell phone video of a tearful woman being kicked off a flight from Phoenix to Portland.

Tiana Fough can be seen in the clip pleading with a staff member who was telling her that she had to get off. It’s unclear from the video why the flight attendant demanded she leave the aircraft.

Fough told KATU that she was talking to other passengers and didn’t realize a flight attendant had been asking her to move aside. “He did not have my eye contact. He didn’t have my attention. I didn’t even hear him until he started yelling at me” Fough said. Fough said that flight attendant then threatened to order her off the plane. “He said, ‘Do you want to take the next flight? I can kick you off this plane right now,'” Fough said.

The Gresham woman said she then continued to her seat. Several minutes passed, while she told another flight attendant about the exchange. That’s when Fough said the man who yelled at her at the front of the plane showed up at her seat.

“He opened up the overhead compartments and said, ‘Where’s your stuff? You’re getting off this plane right now,'” Fough said. She said she was too embarrassed to put up a fight when another airline employee joined the flight attendant and ordered her off the flight. To add insult to injury, Fough said the flight attendant snickered at her as she made her way down the hallway. “I was already the lowest I could be,” Fough said.

American Airlines said it’s investigating the decision to remove Fough from the plane. Surrounding passengers voiced their disagreement, with many of them saying it was the last time they’d fly American, and booing while a crying Fough makes her exit. Legal experts appeared on “Happening Now” to discuss who was in the wrong. Rebecca Woodland said Fough has a strong case against the airline, while Robert Bianchi said she might be better off accepting a free flight.

Watch the video of the incident below:

Are the airline’s actions legal? What would you do if this happened to you?


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